Zebra ZT220 Error Code Alert Ribbon Out


Possible Cause

In thermal transfer mode:

1. Ribbon is not loaded

2. Ribbon is loaded incorrectly

3. The ribbon sensor is not detecting ribbon

4. Media is blocking the ribbon sensor

Solution

1. Load ribbon correctly.

2. Calibrate the printer.

Possible Cause

In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly.

Solution

1. Print a sensor profile. The ribbon out threshold is likely to high, above the line that indicates where the ribbon is detected.

2. Calibrate the printer or load printer defaults.

Possible Cause

If you are using direct thermal media, the printer is waiting for ribbon to be loaded because it is incorrectly set for thermal transfer mode.

Solution

Set the printer for the Direct Thermal mode.