Zebra ZM400 Error Code Ribbon Out


Possible Cause

In thermal transfer mode, ribbon is not loaded or incorrectly loaded.

Solution

Load ribbon correctly.

Possible Cause

In thermal transfer mode, the ribbon sensor is not detecting ribbon that is loaded incorrectly.

Solution

1. Load ribbon correctly.

2. Calibrate the sensors.

Possible Cause

In the thermal transfer mode, media is blocking the ribbon sensor.

Solution

1. Load media correctly.

2. Calibrate the sensors.

Possible Cause

In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly.

Solution

1. Print a sensor profile. The ribbon out threshold(marked by the word RIBBON) is likely too high, above the black area that indicates where the ribbon is detected.

2. Calibrate the sensors or load printer defaults.