Zebra 220Xi4 Error Code Warning Head Cold, Thermistor Fault, Head Element Bad (cycle)


Caution:

An improperly connected printhead data or power cable can cause these error messages. The printhead may be hot enough to cause severe burns. Allow the printhead to cool.

Possible Cause

The printhead cable is not properly connected.

Solution

Caution: Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead.

1. Turn off (O) the printer.

2. Disconnect and reconnect the data cable to the printhead.

3. Ensure that the cable connector is fully inserted into the printhead connector.

4. Turn on (I) the printer.

Possible Cause

The printhead has a faulty thermistor.

Solution

Call a service technician.